Support
Last updated: August 12, 2026
If what you need is not here, email hello@spaceapp.me.
You cannot sign in
Space has two ways in, and only one of them has a password.
- You signed up with Google. There is no password to reset. Tap Continue with Google and use the same Google account you started with.
- You signed up with an email and password. Tap Forgot password on the sign-in screen and we will email you a link to create a new one.
If you are not sure which you used, try Google first. It will sign you straight in if that is the account.
The reset email has not arrived
- Check your spam or junk folder. It comes from hello@spaceapp.me.
- Make sure you typed the address your account is under. We cannot send a reset to an address with no account.
- Give it a couple of minutes, then request it again.
- Each link works once. If you have asked more than once, use the newest email.
Still nothing? Email hello@spaceapp.me and say which address you are trying.
Notifications are not coming through
Space works best with notifications enabled. This allows you to know when your circle has space.
- Open Settings in Space and check notifications are on.
- Check your phone's own settings. Notifications can be allowed in Space and blocked at the system level.
- If you use Space in a browser, some browsers stop delivering when the site has not been opened in a while. Open the app once and it should recover.
Someone is not showing up in your circle
A connection has to be accepted by both people before either of you sees the other's availability. If you sent an invite and nothing has happened, they have not accepted it yet.
Delete your account
You can delete your account and everything stored with it at any time, from inside the app or by email.
Privacy and terms
Space does not sell data, show ads, or track you across other apps.
Anything else
Email hello@spaceapp.me.